How EzeAla works.

Ezra handles the hard part — finding, verifying, and briefing. You focus on what matters.

I need a tradesperson

I'm a tradesperson

AI-powered triage

Describe your problem to Ezra

Open the app and tell Ezra what's wrong — in plain English. No long forms. No guessing which category. Ezra asks follow-up questions to understand urgency, location, and scope. Takes about 60 seconds.

Real-time matching

Ezra finds your match

Ezra scans every verified tradesperson near you — checking trade type, availability, rating, and compliance certificates in real time. You see ranked quotes with full pricing transparency before you commit to anything.

Stripe escrow protection

Payment held securely in escrow

When you confirm a booking, your payment is held by Stripe — not EzeAla, not the tradesperson. No one can access it until you mark the job complete. You are in full control.

You control the release

Job done. You approve. Funds released.

The tradesperson marks the job done. You review and approve. Funds are released within 48 hours. If there is a dispute, our team steps in — your money stays locked until it is resolved.

Describe your problem — it's free

Meet Ezra

The AI at the heart of EzeAla.

Ezra is not a chatbot. It is a four-layer AI system that triages jobs, verifies compliance, ranks tradespeople, and briefs both sides — continuously, in real time.

LAYER 1 Triage — understands urgency, trade type, and job scope from plain-language descriptions.
LAYER 2 Verify — cross-checks trade registrations, ID, and Companies House in real time.
LAYER 3 Match — ranks tradespeople by trade fit, distance, rating, and live availability.
LAYER 4 Brief — sends a personalised morning briefing with ranked, plain-language job summaries.

AI transparency: Every Ezra match shows its reasoning — trade type detected, certifications checked, ranking factors applied. You always know why a tradesperson was selected.